Position Summary: Under the direct supervision of the Response Services Manager and Director of Response Services, the On-Call Response Advocate is responsible for answering the Support and Information Line, providing crisis response, advocacy and accompaniment, providing peer support to survivors, and ensuring the appropriate resources are made internally and externally. This position works within the Response Services program including crisis response and the Anti-Trafficking Response Team.

Direct Service Responsibilities:

• Provide crisis intervention counseling, advocacy, information and referrals to individuals calling the agency’s 24-hour support line
• Screen prospective residents, conduct intake and exit interview
• Provides counseling and advocacy for clients in person and over the phone
• Conduct client assessments, intakes, and case management as needed
• Provides front desk coverage at Counseling Services as needed
• Provide support and information to agency volunteers as needed
• Co-facilitate peer support groups
• Maintain accurate client records and complete data entry in a timely manner
• Maintain close communication with other Response Services staff and Supervisor.

Other Responsibilities:

• Completion and maintaining of WEAVE’s 68 hour peer counselor training certification 
• Must clock at least 8 hours every 8 weeks to keep on-call employment status
• Develop positive working relationships with other local organizations and agencies 
• Maintain accurate and timely timesheets
• Maintain a working knowledge of domestic violence, sexual assault, elder abuse, sex trafficking and child abuse. Reporting responsibilities must be completed when on your shift
• Be familiar with legal, medical, housing, educational and social service agencies and resources in the community which may be of use to clients
• Attend internal training and meetings as needed
• Other duties as assigned

Qualifications: 

• BA/BS degree and one (1) year related experience or AA/AS degree plus 2-3 years or 5 years experience in lieu of degree requirement
• Bilingual communication skills strongly preferred
• Crisis intervention, problem-solving and conflict resolution skills
• Excellent oral and written communication skills
• Ability to work independently and as a team member
• Provide a copy of valid CA driver license, have reliable transportation and submit proof of vehicle insurance
• Ability to work days, evenings, weekends and holidays as needed

Click here to apply: https://OnePoint.EmployerNet.net/ta/WEAVE.jobs?ApplyToJob=100695688

Please visit our website at www.weaveinc.org. to see all open positions.

WEAVE is an Equal Opportunity Employer.

WEAVE makes reasonable accommodations for qualified individuals. All employment actions are based solely on an individual’s qualifications without regard to race, color, sex, national origin, religion, cancer-related medical condition, disability, age, sexual orientation, veteran status, ancestry citizenship, or marital status.