Response Services Manager
Full-Time, Exempt, Benefits Eligible

Post

Position Summary: Under the direction of the Chief Programs Officer, this position is responsible for the oversight, implementation and effective management of the crisis response services programs, operations and staff. As a member of the leadership team, the Manager ensures quality service delivery for these programs and personnel, and helps to ensure the programs are operating in an effective and efficient manner in order to provide continuity of care of services that are client focused and mission driven. This position’s responsibility includes recruiting, hiring and training staff/interns/volunteers, grant writing and monitoring, ensuring grant outcomes are met, monitoring and reporting financial budgets, and serving as the face of the program to the external community. The Manager will also cultivate and maintain working relationships with social service agencies in the community including legal, medical, educational and housing services.  The Manager will establish and implement policies, procedures and safety guidelines as needed.  This position will oversee our 24 hours; 7 days a week crisis response operations. This position ensures success of the overall programs and all of its components, as well as contributes to the overall success of the agency.

Responsibilities:

  • Overall Response Services Program administration, including the 24 hour Support and Information Line, Sexual Assault Response Team, Domestic Violence Response Team.
  • Grant reporting, writing, and monitoring.
  • Development of policies, procedures and regulations for the Response Services programs.
  • Recruit, hire, supervise
  • Supervise/evaluate the program for the needs of individual clients and oversee client files.
  • Outreach to partners and community for network building.
  • Abide by professional confidentiality guidelines
  • On-call for Response Services Consultation
  • Under the direction of the Chief Programs Officer, ensures grant outcomes are met and financial budgets are monitored and reported
  • Under the direction of the Chief Programs Officer, assists with budget development
  • Maintains program expenditures within budget parameters
  • Serves as a part of the Leadership Team and all its functions 
  • Ensures that staff, interns, and volunteers are scheduled to maintain safe and competent delivery of services
  • Establish (develops/implements) policies, procedures and safety guidelines
  • Evaluates/monitors effectiveness of programs, provides feedback and makes adjustments as needed
  • Other duties as assigned.

Qualifications:

  • Master’s degree in behavioral science field. LCSW or MFT preferred. And three years of management experience in a sexual assault/domestic violence program or crisis response setting. Or, Bachelor’s degree in human services field and five years management experience
  • Knowledge and experience of program support and community development.
  • Experience with trauma informed, strength based and client centered approach
  • Management and supervisory skills and experience in a crisis intervention and sexual assault setting preferred
  • Counseling skills.
  • Computer skills including word processing experience.
  • Excellent written and verbal communication skills.
  • Provide copy of valid California driver license, have reliable transportation, and submit copy of current vehicle insurance
  • Satisfactory results from DOJ background check

How to Apply: For immediate consideration, please submit resume and salary requirements to careers@weaveinc.org or fax to Human Resources at 916-443-2371. No phone calls please.  For other job or volunteer opportunities at WEAVE, please visit our website at www.weaveinc.org. WEAVE, Inc. is an EOE.