Specialist – Legal Support
Full-Time, On-Site Non-Exempt, Benefit Eligible
Salary Ranges: $22.40-$26.34/hr DOE, plus 5% differential for bilingual skills.
Are you passionate about making a meaning full impact in the lives of vulnerable individuals? WEAVE is a nonprofit organization located in Sacramento, CA, dedicated to empowering and supporting victims of sexual assault, domestic violence, and sex trafficking. We provide essential services, resources, and advocacy to help survivors on their journey to healing and independence. As we continue to expand our impact, we are seeking an exception Specialist -Legal Support to provides support to the WEAVE Legal program and is often the first point of contact between the Legal Department and clients or community partners.
The position is primarily responsible for managing the department’s active intake line and directly interacting with victims seeking legal assistance. The position may also assist with daily office support for the department, including managing mail, copying, and filing tasks as assigned.
This is a full-time, non-exempt position for a candidate who can meet the duties and responsibilities, possesses the skills and competencies, and has achieved the experience listed below:
- Actively manage the Legal Department intake phone line, including directly answering calls in real time during work hours and returning voicemails left outside of work hours.
- Conduct screenings for individuals seeking legal assistance consistent with department procedures, including screening to determine if the client and legal issue(s) are appropriate for WEAVE services and completing conflicts checks.
- Maintain a current referral list and self-help resources for survivors and provide these resources when appropriate.
- Schedule appointments for clients with Legal Department staff. Accurately maintain calendar events for appointments.
- Maintain timely, accurate records of contacts with clients in WEAVE’s data tracking tool, Efforts to Outcomes, and in the Legal Department call log.
- Provide backup support with client file management as needed, including scanning & copying pleadings, correspondence, documents, notes, etc., transmitting client documents to clients and/or opposing parties and similar duties.
- Create and maintain empowering, professional relationships with all clients to foster an atmosphere of empathy and safety; support clients in a manner that honors their individual experiences and is consistent with the client’s wishes.
- Actively work to reduce barriers to services for all clients and provide services that are responsive and inclusive to all survivors, regardless of their characteristics or experiences. Approach all clients and cases in a survivor-centered, trauma-informed manner.
- Other duties as assigned.
M I N I M U M Q U A L I F I C A T I O N S
- Bilingual in Spanish; fluent in writing and speaking in Spanish and English.
- Detail oriented with ability to manage multiple tasks at once, prioritize assignments and complete tasks in a timely manner.
- Efficient and empathetic management of telephone-based communication.
- Strong computer skills including proficiency in Microsoft Office Suite, Office 365 online tools such as SharePoint, and data entry.
- Strong organizational skills; excellent oral and written communication skills.
- Strong ability to take initiative and seek out information or assistance when appropriate.
- Ability to work with victims of domestic violence and sexual assault who are in crisis while maintaining healthy, appropriate boundaries.
- Ability to work collaboratively with other department and agency staff.
- Open mind to working with all clients regardless of clients’ identified race, ethnicity, sexual orientation, gender, immigration status, disability, or any other identifying demographic.
- Valid driver’s license, proof of current auto insurance and reliable transportation.
- Successful pass of criminal background check.
- Successful completion of domestic violence and sexual assault peer counselor training (post-hire requirement.)
Additional Preferred Qualifications
- Degree, certificate and/or three years’ experience in social service or legal field.
- One year or more of experience working in a legal office setting.
- Prior experience working with victims & survivors of domestic violence or sexual assault.
Benefits: We offer a competitive salary, 100% health insurance premium coverage for employees, dental and vision insurance, long-term disability, and life insurance, employer contributions towards retirement savings, liberal PTO accrual, 13 paid holidays, floating holidays, employee assistance program, extended sick leave, subscription to CALM app, professional development opportunities, and a supportive work environment that values work-life integration.
How to Apply: If you are passionate about making a difference and possess the skills and qualifications outlined above, we encourage you to apply. Please submit your resume, and a cover letter detailing your interest in the position, and your commitment, to our online application.
Join us in our mission to create a safer and more empowering future for survivors. Together, we can make a difference and break the cycle of violence.