FT Non-Exempt; benefit eligible (M-F 12pm-8:30pm)
Under the direct supervision of the Residential Services Manager, the Safehouse Advocate is primarily responsible for conducting intake assessments of potential clients for the shelter, orienting new residents to the shelter facility and program, and providing case management for assigned residential clients and their children.
- Screen prospective residents, conduct intake and exit interviews
- Provides counseling and advocacy for clients
- Provides case management to Safehouse residents
- Conduct initial assessment and support resident in development and implementation of action plans
- Maintain high visibility and availability throughout shelter and initiate contact with residents
- Provide emergency transportation
- Provide crisis intervention counseling, advocacy, information and referrals to individuals calling the agency’s 24-hour support line when other coverage of the line is not available
- Provide support and information to agency volunteers, as needed
- Co-facilitate house meetings, supports groups, and educational groups
- Maintain accurate client records and statistics in a timely manner
- Maintain close communication with other shelter staff
- Provides child-care contracts as needed
- Attend and participate in agency meetings, staff meetings and in-service training’s
- Complete WEAVE’s (69 hour) classroom training and counselor certification program and maintain certification
- Develop positive working relationships with other local organizations and agencies
- Maintain accurate and timely timesheets
- Maintain a working knowledge of domestic violence, identify and report sexual assault, elder abuse and child abuse laws and reporting responsibilities and file abuse reports, as needed
- Be familiar with legal, medical, housing, educational and social service agencies and resources in the community which may be of use to residents
- Other duties as assigned
ADA Job Characteristics:
Work environment is primarily in an emergency shelter/ 24-7 facility setting. Local travel (driving) is required to transport clients and attend off-site meetings. Lift and carry up to 25 pounds up to waist length, extend both arms above the head and/or reach below the waist, stoop, squat, crawl, bend the back to open lower-level filing drawers, or to retrieve stored items, climb on stools, steps and/or ladders to dust, sweep and/or mop to clean. Sit and/or stand frequently. Use fine manipulation (hands and wrist) to operate a keyboard, take notes, complete and file reports, file and copy documents. Corrected vision to normal range. Speak in normal vocal tone and range, and communicate clearly and concisely to and with others. Apply normal reasoning and detail as required in the accomplishment of job duties.
- BA/BS degree and one (1) year related experience or AA/AS degree and 2-3 years experience or 5 years experience in lieu of degree requirement.
- Bilingual communication skills strongly preferred
- Crisis intervention, problem-solving and conflict resolution skills
- Excellent oral and written communication skills
- Ability to work both independently and as a team member
- Provide copy of valid California driver license, have reliable transportation, and submit current proof of vehicle insurance
- Ability to work, evenings, weekends and holidays, as needed
WEAVE makes reasonable accommodations for qualified individuals. All employment actions are based solely on an individual’s qualifications without regard to race, color, sex, national origin, religion, cancer-related medical condition, disability, age, sexual orientation, veteran status, ancestry citizenship, or marital status.
WEAVE invites diverse communities to apply.