Case Manager – Client Prosperity
Full-Time, On-Site Non-Exempt, Benefit Eligible
Salary Range: $22.40 – $26.34 (Non-Exempt) DOE
WEAVE, founded in 1978, is Sacramento’s primary provider of prevention and intervention services supporting domestic and sexual violence survivors. The organization offers 24/7 support and response, shelter, counseling, legal services, financial empowerment and much more to some of the most vulnerable members of Sacramento’s many communities. WEAVE has grown significantly in recent years, expanding services and capacity to meet community needs. With diverse programs, substantial agency-owned facilities and equipment, and an organizational commitment to leading the way in service standards.
If you are driven to make a meaningful difference in the lives of domestic violence and sexual assault victims, we invite you to join our team as a Case Manager.
Case Managers work with survivors of domestic violence and sex trafficking in all of WEAVE’s residential programs, including emergency shelter, transitional housing, and permanent supportive housing. Case Managers play a crucial role in providing compassionate and comprehensive support to survivors. They work closely with residents to assess their needs, provide crisis stabilization, develop individualized case management plans utilizing the Strengths Model, connect residents with appropriate resources, and empower them on their journey toward safety, healing, and self-sufficiency.
This position operates within the domestic violence shelter environment and with victims of trauma, which may include exposure to emotionally challenging situations. Shifts are business hours Monday through Friday. Are you excited to join this amazing opportunity? Read on!
Key responsibilities include:
- Conduct screenings of clients seeking to enter WEAVE’s emergency safehouse program to determine if the program is appropriate for the client’s needs, consistent with program protocols.
- Participate in intake appointments to welcome new clients, address immediate physical safety issues, and provide an overview of the facilities and services available. Follow best practices and agency procedures for connecting with clients early in their stay to provide crisis stabilization and build trust and rapport.
- Provide crisis intervention for residents, including immediate assistance when needed.
- Collaborate with residents who have stabilized to develop personalized safety plans and goal-oriented service plans that address physical, emotional, and practical needs.
- Provide trauma-informed peer counseling and emotional support to residents, fostering an environment of empathy, trust, and empowerment.
- Assist residents in accessing community resources, including public benefits, food, housing, legal assistance, healthcare, counseling, and financial support. Provide transportation using agency owned vehicles when needed.
- Based on the needs and engagement of residents, schedule and conduct regular meetings to evaluate progress, adjust service plans as needed, and provide ongoing support.
- Collaborate with internal teams, external agencies, and community partners to coordinate services, referrals, and advocacy for residents.
- Attend staff meetings, training sessions, and one-on-one meetings with supervisors to enhance skills, knowledge, and awareness of domestic violence issues and case management best practices.
- Promote a culture of respect, equality, and diversity within the residential services environment.
- Consistent with agency and program requirements, maintain accurate, timely and confidential records of services provided.
- Adhere to all agency and department policies and procedures.
- Other duties as assigned.
M I N I M U M Q U A L I F I C A T I O N S
- Bachelor’s degree in social work, psychology, or a related field, or minimum of three years equivalent work experience.
- Strong understanding of domestic violence dynamics, trauma-informed care, and survivor-centered approaches.
- Previous experience working with survivors of domestic violence or trauma in a residential setting is highly desirable.
- Excellent interpersonal skills and the ability to build rapport with diverse individuals in crisis and create respectful, empowering professional relationships.
- Effective communication skills, both written and verbal, for documenting services, communicating with residents, and collaborating with team members or community partners.
- Empathy, compassion, and the ability to maintain professional boundaries while providing emotional support.
- Strong organizational skills with the ability to manage multiple cases and priorities.
- Knowledge of community resources and the ability to connect survivors with appropriate services.
- Cultural sensitivity and an understanding of the intersectionality of domestic violence with other issues, such as race, gender, and socioeconomic status.
- Bilingual skills are an asset; pay differential is available for certain high-need languages.
- Valid driver’s license, proof of current auto insurance and reliable transportation.
- Successful pass of criminal background check.
- Successful completion of domestic violence and sexual assault peer counselor training (post-hire requirement.)
- Successful completion of Defensive Driving Training (post-hire requirement.)
Benefits: We offer a competitive salary, 100% health insurance premium coverage for employees, dental and vision insurance, long-term disability, and life insurance, employer contributions towards retirement savings, liberal PTO accrual, 13 paid holidays, floating holidays, employee assistance program, extended sick leave, subscription to CALM app, professional development opportunities, and a supportive work environment that values work-life integration.
How to Apply: If you are passionate about making a difference and possess the skills and qualifications outlined above, we encourage you to apply. Please submit your resume, a cover letter detailing your interest in the position, and your commitment, to our online application.
Join us in making a positive impact in the lives of survivors and working towards a world free from violence. Together, we can bring hope and healing to those in need.