Donor Relations Assistant
Hourly, P/T, 10-15 hours per week
Position Summary: The Donor Relations Assistant is responsible for the accurate and timely entry of mailed, online, and delivered donations to WEAVE™ and ensuring donors are appropriately acknowledged. The employee will frequently communicate with donors by telephone and email and must have excellent communication skills and a high degree of professionalism. The position requires high attention to detail and the ability to efficiently process data without error.
Data Entry
- Responsible for daily entering of donations received via mail, online, from events and other donation sources.
- Responsible for ensuring accuracy, integrity and consistency of donor information in the donor database.
- Database maintenance/upkeep at direction of Development Assistant.
- Responsible for daily processing of thank you letters by donation type, obtaining signatures and mailing acknowledgements to ensure donors are thanked within two business days of donation receipt.
- Responsible for preparing letters for in-kind donations.
- Processes monthly donations based on date preferred by the donor and preparing acknowledgement letters in accordance with donor preference.
- Notifies recurring donors when credit card expiration dates are due to expire and assisting donors in updating information to maintain recurring donations.
- Processes refunds for donations made online.
- Responsible for maintaining required paperwork and documentation for corporate matching gift programs and for processing and entering matching gift information.
- Responsible for scanning donation documentation and attaching it to the donor record and/or storing in appropriate file on department drive.
- Responsible for adding individuals to electronic newsletter system.
- Responsible for reconciling and entering volunteer hours into online volunteer database and maintaining hard copy documentation of volunteer hours according to agency policy.
- Assist department staff with administrative tasks such as preparing mailings, follow up calls to event attendees, scheduling volunteers, etc.
- Assist with community events.
Qualifications & Requirements:
- BA or BS degree in Communications, Marketing, Business or related field, preferred. Combination of additional experience and/or education will be considered
- One year experience in data entry or administrative support.
- Excellent computer skills and comfort in working with a variety of systems.
- Excellent written and interpersonal communications skills.
- Excellent organizational and time management skills, and detail oriented mentality Knowledge of Microsoft Office programs.
- Knowledge of fundraising databases, preferred.
- Valid California Driver’s license, current auto insurance, reliable auto transportation, and satisfactory driving record.
- Hiring requirements include a criminal records background check clearance.
- Knowledge and demonstrated commitment to the WEAVE mission and values.
How to Apply: For immediate consideration, please submit resume and salary requirements to careers@weaveinc.org or fax to Human Resources at 916-443-2371. No phone calls please. For other job or volunteer opportunities at WEAVE, please visit our website at www.weaveinc.org.
WEAVE is an EOE.