Crisis Response Advocate
Hourly, Part-Time on-call, Sun.- Sat. 12:00 PM- 4:00 PM

Post

Under the direct supervision of the Response Services Supervisor, the Crisis Response Advocate answers WEAVE’s 24-hour Support and Information Line and provides SART response including crisis intervention advocacy, accompaniment, education, referrals and follow-up services to victims of sexual assault with the goal of reducing trauma.

Essential Duties and Responsibilities:

24-hour Support and Information Line

  • Provides information about WEAVE services and other appropriate referrals to callers.
  • Provides triage and crisis intervention counseling via telephone.
  • Provides danger assessment and safety planning for crisis line callers.
  • Identifies and reports cases of suspected child, elder and dependent abuse.
  • Conducts screenings of clients requesting emergency shelter.
  • Enters all call data into database in a timely manner.
  • Dispatches SART Advocates as requested

Sexual Assault Response Team (SART)

  • Provides accompaniment to the hospital for sexual assault victims who are seeking medical treatment and/or receiving a medical evidentiary exam.
  • Provides accompaniment to law enforcement, District Attorney or Social Service interviews/appointments for victims whom request it.
  • Provides crisis intervention counseling, emotional support, education and referrals to sexual assault victims and/or their significant others at the hospital.
  • Advocates on behalf of the sexual assault victim, when requested by the victim, with the victim¢s significant others, law enforcement and/or hospital staff.
  • Follows up with victims with a phone call within 72 hours of their exams and makes a second call within 24 hours if no contact was made. 
  • Maintains accurate client records and enters SART data into database in a timely manner. 
  • Communicates with WEAVE¢s Response Services Supervisor and Manager, as needed, for support and supervision
  • In addition to regularly scheduled hours at the Safehouse, mandatory “Standby/On-call” shifts required.


Other Responsibilities/Duties

  • Assists in the maintenance of current community resource referral list
  • Provides buddy training and support to new volunteers and staff in crisis intervention techniques and other topics related to domestic violence, sexual assault, and human trafficking.
  • Models appropriate professional behavior and intervention skills for volunteers
  • Attends mandatory program and staff meetings.
  • Other tasks as assigned

ADA Job Characteristics:

Work environment is primarily in a 24/7 emergency shelter facility setting. Local travel (driving) is required to respond to calls and attend off-site meetings. Lift and carry 25 lbs., extend both arms above the head and/or reach below the waist, stoop, squat, crawl, bend the back to open lower-level filing drawers, or to retrieve stored items, climb a ladder or stairs, or use an elevator.  Sit frequently.  Use fine manipulation (hands and wrist) to operate a keyboard, take notes, complete and file reports, file and copy documents.  Corrected vision to normal range.  Speak in normal vocal tone and range, and communicate clearly and concisely to and with others.  Apply above average reasoning and detail as required in the accomplishment of job duties.  

Minimum Qualifications:

  • BA/BS degree and 2 years experience or 5 years of experience or any combination of education and experience to meet job requirements. 
  • Experience with domestic violence, sexual assault and/or human trafficking services preferred
  • Excellent communication, both written and verbal
  • Excellent crisis intervention, problem-solving and conflict resolution skills
  • Bilingual/bicultural individual preferred
  • Computer literate: Microsoft Word
  • Complete WEAVE’s 65-hour classroom peer counselor training (post-hiring requirement) and attend amount of required continuing education to maintain certification
  • Provide copy of valid California driver license, have reliable transportation, and submit current proof vehicle insurance
  • Satisfactory results from DOJ background check.

How to Apply:  Please submit resume to careers@weaveinc.org or fax to Human Resources at 916-443-2371. No phone calls please.  For other job or volunteer opportunities at WEAVE, please visit our website at www.weaveinc.org.

WEAVE, Inc. is an EOE.